1. A member of our Quality or Regulatory team will contact you within 48 hours (2 business days) to confirm receipt of this email and answer any questions.

• If you do not receive a response within 2 business days, please email our team at regulatoryaffairs@davids-usa.com.

2. Upon receiving the returned product and medical documentation, we will begin laboratory analysis.

3. We will provide you with investigation findings once our review is complete.

We appreciate your cooperation with this investigation.